Frequently Asked Questions

Get answers to common questions about Relaxer.

Most clients enjoy relaxed hair for eight to twelve weeks before needing a touch-up at the new growth. The exact timing depends on hair growth rate, curl pattern, and aftercare; recommended touch-up intervals prevent overlapping chemical processing.

When applied correctly by professionals and followed with proper care, relaxers are safe. Overprocessing, existing damage, or improper application can cause breakage, so consultation, strand testing, and nourishing treatments are essential to maintain strength and elasticity.

Use gentle, sulfate-free shampoos, deep conditioners, and regular protein and moisturizing treatments. Avoid excessive heat for a few weeks, sleep on silk, and schedule trims. Follow stylist suggestions and use recommended products to prolong results and keep hair healthy.

Coloring can be done before or after, but timing matters. We usually recommend coloring at least two weeks before or waiting two to four weeks after a relaxer to reduce processing stress. Always consult your stylist for a customized plan.

Ideal candidates have healthy or moderately processed textured or curly hair seeking long-term smoothness and easier styling. Those with severely damaged hair may require restorative care first — book a consultation so our stylists can assess and recommend safe options.

Appointments usually take between one and a half to three hours depending on hair length, density, texture, and whether additional services like trims or deep conditioning are included. During consultation, we'll provide an accurate time estimate.